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dc.contributor.advisorRodríguez Melchor, Vilma Zoraida Del Carmen
dc.contributor.authorGarcía Barrón, Javier Salvador
dc.description.abstractESP courses aimed at meetings learners’ needs, but their results are barely indicated. In Durango, Mexico, there has been an increasing demand of English-speaker personnel to serve people in English, especially in the touristic industry (i.e. restaurants, hotels). Thus, this research aimed at exploring the extent to which an English course for specific purposes could satisfy the learning needs of a group of waiters at Bistro Garden Restaurant in Durango to serve their customers in English. An ethnographic method was used in this research. During the needs analysis stage, the main units of analysis were tasks. The results indicated that participants could learn English to serve their guests in most of the identified tasks.
dc.description.tableofcontentsContenido Chapter 1 Literature Review Overview of English Language Teaching English for Specific Purposes English for Specific Purposes and English for General Purposes Conceptions about ESP Types of ESP ESP advantages ESP Shortcomings ESP and Needs Analysis Needs Analysis Introduction Needs Analysis Conceptions Target Situation Present Situation Analysis Strategy Analysis Means Analysis Task-Based Analysis Needs Analysis Sources of Information Needs Analysis Methods Triangulation Method in Needs Analysis Curriculum Curriculum Design Environment Analysis Teaching and learning principles Objectives Monitoring and Assessing Materials Chapter 2 Methodology Methodology Methods Participants Instruments Group Interviews Questionnaire for Waiters and Questionnaire for Manager Questionnaire for Manager Observations and Field Notes Chapter 3 Data Analysis Chapter 4 Results Chapter 5 Discussion Chapter 6 Conclusions Appendixes Appendix 1 Questionnaire for Manager Appendix 2 Group Interviews for Waiters Appendix 3 Questionnaire for Waiters Appendix 4 Observation Format Appendix 5 ESP Course for Waiters Appendix 6 Learning Activities References
dc.publisherBiblioteca Digital wdg.biblio
dc.publisherUniversidad de Guadalajara
dc.subjectEnglish Language
dc.subjectRestaurant Services
dc.titleDeveloping For Implementing an English Course for Specific Purposes for Waiters at Bistro Garden Restaurant in Durango
dc.typeTesis de Maestría
dc.rights.holderUniversidad de Guadalajara
dc.rights.holderGarcía Barrón, Javier Salvador
dc.type.conacytmasterThesis-ía en Enseñanza del Inglés como Lengua Extranjera- de Guadalajara- en Enseñanza del Inglés como Lengua Extranjera-
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